Frequently Asked Questions
Everything you need to know about your journey with Passion Planner.
When will my order ship?
Most orders are processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking details to monitor your planner's journey.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We want you to love your planner. If you are not satisfied, you can return unused and unopened products within 30 days of delivery for a full refund, excluding shipping costs.
What kind of paper quality can I expect?
Our planners feature high-quality, thick 120 GSM paper designed to resist ink bleeding and ghosting, making it perfect for most pens, markers, and highlighters.
Can I cancel or change my order after it has been placed?
Because we strive to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.
Are your planners eco-friendly?
Yes, we are committed to sustainability. Our planners are made with sustainably sourced paper and vegan leather covers to ensure a premium experience that respects the planet.